
Checks are made to see about D2L utilization in order to conduct outreach to students whose attendance has dropped in remote courses.Open “study hall” sessions where students can drop in and talk to a tutor or success coach.Launch of a Support Center, a one-stop location for students to receive answers to questions related to services and support located at /support.Utilization of chat boxes on key high-traffic websites.The university's online presence has been increased in order to be available to students and includes: Library services are delivered remotely, including the mailing of library materials to students’ homes.Increased advising outreach is provided by faculty to support student success, and.Home access for students is provided via key software providers.Student support services are conducted via remote delivery, including additional tutoring and supplemental instruction for specific courses.Online training modules focus on assisting students with the transition from in-person classes to remote learning.

Remote student support has been enhanced through the University’s Student Success Coordinators and Student Success Coaches.

